We can't help remotely with this one.
A local technician or computer shop would be the right next step for this type of issue.
Let's get started
What's happening with your PC?
Pick the option that best describes your issue.
A bit more detail
What exactly happens?
Describe what you see or experience. The more detail, the better.
Timing
When did this start?
This helps us understand if it was triggered by a specific event.
Quick check
Have you tried restarting your PC?
A full restart (not sleep) — this fixes more than you'd expect.
No worries! Give it a restart now and see if it helps. If the issue persists, come back and we'll take it from there.
Almost there
Who are we helping today?
We'll send your download link to this email address.
Final step
Review & secure your spot.
🕐 Billed per hour · no charge unless work is completed
Terms of Service & Unattended Access Waiver
By proceeding, you authorise Imnita Support to connect to your computer remotely to diagnose and resolve the issue described. You understand that:
Payment: A temporary authorisation hold will be placed on your card for one hour of service. You will only be charged for the actual time worked. Holds automatically expire after 7 days if no work is completed.
Unattended access: You grant Imnita Support permission to access your computer without you actively supervising every action. A support tool (RustDesk) will be installed temporarily to enable this. It will be removed at the end of the session.
Liability: While every care is taken, Imnita Support is not liable for pre-existing data loss or hardware faults. We strongly recommend backing up important files before any remote session.
Cancellation: If no work is performed, your card hold will be released within 7 days at no cost to you.
By proceeding, you authorise Imnita Support to connect to your computer remotely to diagnose and resolve the issue described. You understand that:
Payment: A temporary authorisation hold will be placed on your card for one hour of service. You will only be charged for the actual time worked. Holds automatically expire after 7 days if no work is completed.
Unattended access: You grant Imnita Support permission to access your computer without you actively supervising every action. A support tool (RustDesk) will be installed temporarily to enable this. It will be removed at the end of the session.
Liability: While every care is taken, Imnita Support is not liable for pre-existing data loss or hardware faults. We strongly recommend backing up important files before any remote session.
Cancellation: If no work is performed, your card hold will be released within 7 days at no cost to you.
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